In recent years, technology has advanced by leaps and bounds, always seeking to accelerate and improve the productivity of all jobs. Especially with the recent updates to artificial intelligences, better known as AI. This is the combination of algorithms built with the purpose of creating machines that present the capabilities of the human being. Day by day everything around us is evolving and companies must manage to update the supply chain with a focus always on the customer experience. The processes, organization, talent and technology that all this entails.
We now have a huge field of possibilities open to see radical changes in logistics chains as companies are becoming more proactive with operators anticipating market behaviors. As a consequence, the company adapts to each and every one of the variables and manages to increase profitability and efficiency in its services. Although much has been said about green logistics and the automation of some processes, artificial intelligence is a subject that has not yet been discussed as to how to apply it in the logistics chain. For example, in automated warehouses, management software is combined with applied robotics and as a result, the automation of placement and transport operations is achieved. This implies a perfect allocation of treats according to each merchandise, a low or zero risk level of errors and therefore a top quality service. We can see another application in the supply chain, order tracking, inventory maintenance and order issuance coordinated perfectly and all in real time.
Automation takes us back to the industrial revolution and we understand that thinking about AIs taking control of logistics brings the following question to mind: What will happen to job opportunities in the logistics sector? The reality is that artificial intelligence is here to stay and this year it will continue to position itself, this will imply a huge change in job opportunities since workers can receive training on new skills with the new tools at their disposal. In other words, there will be an evolution where existing workers will have new responsibilities and the field will open up to more specialized jobs, for example, data analysts, information managers. All this with the aim of an increasingly perfected service.
Day by day everything around us is evolving and companies must manage to update the supply chain with a focus always on the customer experience. The processes, organization, talent and technology that all this entails.